Welcome to Yash Electronics. These Terms & Conditions govern your access to and use of our website, online store, product catalogue, services, and any order placed through our ecommerce platform.
By using this website, browsing our products, placing an order, contacting us, or making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
This website is owned and operated by:
Yash Electronics
14, Near Bank of Baroda, Kherapati Colony,
Phool Bagh, Lashkar, Gwalior, Madhya Pradesh – 474002
Phone: 092430 00160
Email: info@yash-electronics.com
Yash Electronics is an electronics and home appliances showroom in Gwalior dealing in products such as televisions, air conditioners, air coolers, washing machines, soundbars, refrigerators, deep freezers, water coolers, and related electronics and appliances.
By accessing this website or purchasing any product from Yash Electronics, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policy displayed on the website.
If you do not agree with these Terms & Conditions, you should not use this website or place an order through it.
Yash Electronics offers a wide range of electronics and appliances, including but not limited to:
The brands and product range available on the website may change from time to time depending on stock, availability, brand updates, market supply, and company decisions.
We make reasonable efforts to display accurate product information, including product name, model, brand, features, specifications, MRP, offer price, warranty details, images, availability, and other relevant details.
However, product information may sometimes contain errors, changes, or updates due to manufacturer revisions, catalogue updates, stock changes, typing errors, image representation, or technical issues. Product images are for reference and presentation purposes only. Actual product design, color, finish, size, accessories, packaging, or specifications may vary depending on the model and brand.
Before placing an order, customers are advised to carefully check the product details. For any doubt, customers may contact Yash Electronics before confirming the purchase.
All prices displayed on the website are subject to change without prior notice. Prices may vary due to brand updates, offers, schemes, stock condition, market changes, taxes, delivery location, installation requirements, or other commercial reasons.
MRP, offer price, discount, and final billing price may differ depending on the selected model, size, variant, color, availability, and applicable taxes or charges.
Yash Electronics reserves the right to correct any pricing error displayed on the website. In case an incorrect price is displayed due to a technical, typographical, or system error, we may cancel the order or contact the customer for confirmation at the corrected price.
Product prices may include or exclude applicable taxes depending on how they are displayed on the website. The final invoice amount will include applicable GST, taxes, delivery charges, installation charges, or any other additional charges wherever applicable.
Customers are responsible for providing correct billing details, GST details, delivery address, contact number, and other required information at the time of purchase.
Once an invoice is generated, changes in billing name, GST number, address, or other invoice details may not be possible.
All orders are subject to product availability. Products shown on the website may be available, limited in stock, temporarily unavailable, discontinued, or available only on request.
Yash Electronics reserves the right to cancel or modify any order if the selected product is out of stock, unavailable from the brand, discontinued, incorrectly listed, damaged, or not serviceable at the customer’s location.
In such cases, we may offer an alternative product, revised delivery timeline, store pickup option, or refund as applicable.
An order placed on the website does not automatically mean acceptance of the order. Order confirmation is subject to product availability, price confirmation, payment confirmation, delivery feasibility, customer verification, and other internal checks.
Yash Electronics reserves the right to accept, reject, cancel, or modify any order at its discretion.
After placing an order, customers may receive order confirmation through email, SMS, WhatsApp, phone call, or website notification, depending on the system available.
Customers may be able to make payment through available payment methods such as:
Payment options may vary depending on product type, order value, delivery location, finance partner approval, and company policy.
For financed or EMI-based purchases, approval is subject to the terms and conditions of the respective bank, NBFC, finance company, or payment partner. Yash Electronics is not responsible for rejection, delay, interest charges, documentation requirements, processing fees, or approval decisions taken by finance partners.
Delivery availability depends on the customer’s location, product size, product category, stock availability, delivery partner, and serviceability.
Large appliances such as refrigerators, washing machines, air conditioners, deep freezers, water coolers, and large televisions may require special handling, transport arrangements, or scheduled delivery.
Estimated delivery timelines are provided for customer convenience only and should not be considered a guaranteed delivery date. Delivery may be delayed due to stock issues, weather, transport delays, address issues, customer unavailability, traffic conditions, public holidays, strikes, local restrictions, or other circumstances beyond our control.
Customers must ensure that the delivery address is correct and accessible. Additional charges may apply for remote locations, upper-floor delivery, difficult access, crane/lift requirement, repeated delivery attempts, or special handling.
Yash Electronics may provide a store pickup option for selected products. Customers choosing store pickup must carry valid order confirmation, payment proof, identity proof, and any other required document.
Store pickup will be allowed only after payment confirmation and product readiness confirmation from Yash Electronics.
At the time of delivery, customers are advised to carefully inspect the outer packaging before accepting the product.
If the product packaging appears damaged, tampered, heavily dented, wet, broken, or suspicious, the customer should inform our team immediately and avoid accepting the delivery without proper verification.
Once the product is accepted by the customer or customer’s representative, it will be considered delivered in good condition unless damage is reported within the specified reporting period.
Some products such as air conditioners, washing machines, televisions, refrigerators, water coolers, and other appliances may require installation or demonstration.
Installation may be provided by the brand, authorised service partner, third-party technician, or Yash Electronics team, depending on the product and brand policy.
Installation charges, accessories, stabilizer, stand, wall mount, copper pipe, drainage pipe, wiring, civil work, core cutting, outdoor unit stand, extra material, labour, transportation, or any additional requirement may be charged separately unless specifically mentioned as included.
Customers must ensure site readiness before installation. This includes proper electrical points, earthing, space availability, wall strength, water connection, drainage, ventilation, safe access, and any other requirement based on product type.
Yash Electronics will not be responsible for delay in installation due to incomplete site preparation, customer unavailability, incorrect address, electrical issues, civil work requirement, or pending accessories.
Warranty on products is provided by the respective manufacturer or brand as per their warranty terms and conditions.
Warranty period, coverage, service process, parts replacement, labour charges, extended warranty, and exclusions may vary from brand to brand and product to product.
Yash Electronics may help customers with warranty guidance, invoice copy, service contact details, and coordination support where possible. However, warranty approval, repair, replacement, rejection, service timeline, and final resolution are handled by the brand or authorised service centre.
Warranty may not cover physical damage, liquid damage, voltage fluctuation, mishandling, improper installation, unauthorised repair, commercial misuse, pest damage, broken parts, accessories, consumables, cosmetic issues, or any other exclusion mentioned by the manufacturer.
Electronics and appliances are high-value products and may be subject to limited return or replacement conditions.
A return, replacement, or refund may be considered only in cases such as:
To request return or replacement, customers must contact Yash Electronics within the specified reporting period after delivery. Customers may be required to provide order details, invoice, product images, packaging images, unboxing video, defect details, and other supporting information.
Products must be returned with original packaging, invoice, accessories, manuals, warranty card, remote, cables, attachments, freebies, and all items received with the product.
Return or replacement may not be accepted if:
Final approval of return, replacement, or refund will depend on inspection, brand policy, product condition, and company decision.
Customers may request order cancellation before dispatch or delivery processing. Once the product has been dispatched, delivered, installed, or specially arranged, cancellation may not be possible.
For made-to-order, special-order, bulk-order, commercial-order, or limited-stock products, cancellation may be restricted or subject to deduction of handling, logistics, finance, payment gateway, or restocking charges.
If payment has already been made and cancellation is approved, refund will be processed through the original payment method or any other method decided by Yash Electronics.
Approved refunds will be processed only after cancellation approval, return approval, product inspection, and verification of payment.
Refund timelines may depend on payment gateway, bank processing time, finance partner, or internal accounting process.
Any delivery charge, installation charge, payment gateway charge, finance processing fee, handling charge, or service charge may be non-refundable unless decided otherwise by Yash Electronics.
Offers, discounts, cashback, exchange offers, free gifts, EMI schemes, bank offers, and promotional deals are subject to availability, validity, brand terms, finance partner terms, and company policy.
Yash Electronics reserves the right to modify, withdraw, extend, or cancel any offer at any time without prior notice.
Offers cannot be clubbed unless specifically mentioned. Free gifts, promotional items, and bundled accessories are subject to stock availability and may not be exchanged for cash.
If exchange offers are available, the value of the old product will depend on its brand, model, condition, working status, age, physical condition, accessories, and final inspection.
Yash Electronics reserves the right to reject or revise the exchange value if the old product condition does not match the details provided by the customer.
The customer must ensure that the old product is legally owned by them and free from any dispute, loan, theft claim, or third-party ownership issue.
Customers agree to:
Yash Electronics will not be responsible for problems caused by wrong information, improper usage, voltage fluctuation, wrong installation site, or customer negligence.
Customers must use this website only for lawful purposes. You agree not to misuse the website, interfere with website security, upload harmful content, attempt unauthorised access, copy website content, use false information, place fake orders, or engage in fraudulent activity.
Yash Electronics reserves the right to block access, cancel orders, suspend accounts, or take action against any misuse of the website.
Some website features may require customer account registration. Customers are responsible for maintaining the confidentiality of their login details and password.
Any activity done through the customer account will be considered the responsibility of the customer. If you suspect unauthorised access to your account, please contact us immediately.
All website content, including text, images, banners, product presentation, design, layout, logo, graphics, catalogue content, and other material belongs to Yash Electronics or respective brands, suppliers, manufacturers, or content owners.
Customers are not allowed to copy, reproduce, modify, distribute, use, or publish any website content without written permission.
Brand names, product names, logos, and trademarks belong to their respective owners and are used for product identification and selling purposes only.
Our website may include third-party links, payment gateways, finance partners, brand websites, service centre links, or other external services.
Yash Electronics is not responsible for the content, privacy practices, service quality, charges, approvals, or actions of third-party websites, payment providers, banks, finance companies, delivery partners, or manufacturers.
Customers should review the respective third-party terms before using their services.
Yash Electronics will make reasonable efforts to provide accurate information, genuine products, proper billing, and customer support. However, we will not be liable for indirect, incidental, special, consequential, or business losses arising from website use, product delay, stock unavailability, product misuse, installation issues, service delays, brand warranty decisions, payment delays, or third-party actions.
Our maximum liability, if any, shall be limited to the amount paid by the customer for the specific product or service in question, subject to applicable law and company policy.
Yash Electronics shall not be responsible for delay or failure in performance caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, pandemic, government restrictions, strikes, transport issues, riots, war, supply chain disruption, brand delays, internet failure, payment gateway failure, technical errors, or any other force majeure event.
Customer information such as name, phone number, email, address, payment details, order details, and service-related information may be collected and used for order processing, delivery, billing, customer support, warranty coordination, service communication, offers, and website improvement.
Customers should also read our Privacy Policy to understand how their information is collected, used, stored, and protected.
For any order-related issue, product query, delivery concern, return request, warranty support, or complaint, customers may contact:
Yash Electronics
14, Near Bank of Baroda, Kherapati Colony,
Phool Bagh, Lashkar, Gwalior, Madhya Pradesh – 474002
Phone: 092430 00160
Email: info@yash-electronics.com
Customers are requested to provide order number, invoice copy, registered phone number, product details, issue description, and supporting photos or videos wherever required.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, any dispute arising from website use, product purchase, payment, delivery, service, warranty, or these Terms & Conditions shall be subject to the jurisdiction of competent courts or forums in Gwalior, Madhya Pradesh.
Yash Electronics reserves the right to update, modify, replace, or remove any part of these Terms & Conditions at any time without prior notice.
The updated Terms & Conditions will be posted on this website. Continued use of the website after changes means that you accept the revised Terms & Conditions.
For questions regarding these Terms & Conditions, please contact:
Yash Electronics
14, Near Bank of Baroda, Kherapati Colony,
Phool Bagh, Lashkar, Gwalior, Madhya Pradesh – 474002
Phone: 092430 00160
Email: info@yash-electronics.com
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