Last Updated: 17-June-2026
This Privacy Policy explains how Yash Electronics collects, uses, stores, protects, and shares customer information when you visit our website, browse products, place an order, contact us, or use any service available through our ecommerce platform.
By using our website or purchasing products from Yash Electronics, you agree to the collection and use of your information as described in this Privacy Policy.
This website is owned and operated by:
Yash Electronics
14, Near Bank of Baroda, Kherapati Colony,
Phool Bagh, Lashkar, Gwalior, Madhya Pradesh – 474002
Phone: 092430 00160
Email: info@yash-electronics.com
Yash Electronics is an electronics and home appliances showroom in Gwalior dealing in televisions, air conditioners, air coolers, washing machines, soundbars, refrigerators, deep freezers, water coolers, and related electronics and appliances.
We may collect personal and non-personal information from customers and website visitors when they use our website, place an order, fill out a form, contact us, subscribe to updates, or interact with our services.
We may collect the following information:
When you place an order or enquire about a product, we may collect:
Online payments may be processed through third-party payment gateways, banks, UPI platforms, card networks, wallets, or finance partners.
Yash Electronics does not store sensitive payment information such as full card number, CVV, banking password, UPI PIN, or net banking credentials. Such payment details are handled securely by the respective payment service providers as per their own policies.
When you visit our website, we may automatically collect certain technical information, including:
This information helps us improve website performance, product display, customer experience, and website security.
We may collect information in the following ways:
Yash Electronics may use customer information for the following purposes:
We use your information to confirm orders, process payments, generate invoices, arrange delivery, coordinate installation, and provide order updates.
Your name, contact number, and delivery address may be used to deliver products such as televisions, air conditioners, air coolers, washing machines, refrigerators, deep freezers, water coolers, and other appliances.
For products that require installation or demonstration, we may use your details to coordinate with our team, brand service partners, or authorised technicians.
We may use your information to answer product queries, resolve complaints, provide warranty guidance, process return or replacement requests, and support after-sales service.
Your invoice, product model, serial number, contact details, and purchase information may be shared with the relevant brand or authorised service centre when needed for warranty registration, repair, replacement, or service support.
We may use your information to verify payments, issue invoices, process refunds, manage EMI or finance-related communication, and maintain purchase records.
With your consent or where legally permitted, we may use your phone number or email address to send updates about offers, new arrivals, seasonal deals, product launches, and store promotions.
You may opt out of promotional messages by contacting us.
We may use website usage data to improve product listings, search results, website design, loading speed, customer experience, and overall ecommerce functionality.
We may use your information to prevent fraud, detect misuse, comply with legal obligations, respond to lawful requests, protect our rights, and maintain website security.
Yash Electronics does not sell customer personal information.
However, we may share your information with trusted parties where necessary for business operations, order fulfilment, legal compliance, or customer service.
We may share information with:
Information is shared only to the extent necessary for the relevant purpose.
Our website may use third-party payment gateways for online payments. When you choose to make payment online, you may be redirected to or processed through a secure payment gateway.
Payment gateways may collect and process payment-related information as per their own privacy policies and security standards.
Yash Electronics is not responsible for the privacy practices, technical systems, transaction approval, payment failure, payment delay, or security practices of third-party payment providers.
For delivery, installation, demonstration, or warranty-related service, we may share necessary customer details with delivery staff, authorised technicians, service providers, brand representatives, or logistics partners.
This may include your name, phone number, address, product details, invoice details, and service requirement.
These details are shared only for order fulfilment and customer support purposes.
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyse website traffic, track product browsing behaviour, and support marketing activities.
Cookies may help us understand:
You may disable cookies through your browser settings. However, disabling cookies may affect certain website features or shopping functions.
Yash Electronics may send promotional messages, offers, product updates, festive deals, or new arrival notifications through SMS, email, WhatsApp, phone calls, or other communication channels.
You can request to stop receiving promotional communication by contacting us at:
Email: info@yash-electronics.com
Phone: 092430 00160
Even if you opt out of promotional messages, we may still send important transactional messages related to your order, payment, delivery, invoice, warranty, return, refund, or service request.
We take reasonable steps to protect customer information from unauthorised access, misuse, loss, alteration, disclosure, or destruction.
We may use administrative, technical, and physical safeguards such as secure systems, access control, payment gateway security, limited staff access, and website protection measures.
However, no online platform, server, internet transmission, or digital storage system can be guaranteed to be 100% secure. Customers are advised to use strong passwords, avoid sharing OTPs or payment credentials, and contact us immediately if they suspect misuse of their account or order details.
We retain customer information only for as long as necessary for the purposes mentioned in this Privacy Policy.
We may retain information for:
When information is no longer required, we may delete, anonymise, or securely archive it as per applicable requirements and business needs.
Customers may have the right to request access, correction, update, or deletion of their personal information, subject to applicable law and business/legal requirements.
You may contact us to:
To make a request, please contact:
Email: info@yash-electronics.com
Phone: 092430 00160
We may verify your identity before processing any request. Some information may be retained where required for legal, tax, billing, warranty, fraud prevention, or legitimate business purposes.
Our website and services are intended for customers who are capable of making lawful purchases.
We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that a child’s personal information has been collected without proper consent, we may delete such information where required.
Parents or guardians may contact us if they believe a child has shared personal information on our website.
Customers are responsible for providing accurate and updated information at the time of enquiry, order placement, billing, delivery, and service request.
Yash Electronics will not be responsible for failed delivery, delayed service, wrong invoice, incorrect communication, or order issues caused by incorrect or incomplete customer information.
If our website provides account registration, customers are responsible for keeping their login details, password, OTP, and account access secure.
You should not share your password, OTP, payment credentials, or account details with anyone.
Yash Electronics will not be responsible for loss or misuse caused by customer negligence, shared passwords, compromised devices, or unauthorised third-party access.
Our website may contain links to third-party websites such as brand websites, payment gateways, banks, finance partners, service centres, or social media pages.
This Privacy Policy applies only to the Yash Electronics website. We are not responsible for the privacy policies, content, security, or practices of third-party websites or services.
Customers should read the privacy policy of any third-party website before sharing personal information.
If customers submit product reviews, ratings, testimonials, feedback, photos, or comments on our website or social media pages, such content may be visible to other users.
By submitting such content, you allow Yash Electronics to use it for website display, customer feedback, marketing, or promotional purposes, unless otherwise restricted by law.
Please do not share sensitive personal information in public reviews or comments.
If Yash Electronics undergoes business restructuring, merger, transfer, partnership, sale of assets, or change in ownership, customer information may be transferred as part of the business records, subject to applicable law and reasonable confidentiality safeguards.
We may disclose customer information if required by law, court order, government authority, regulatory body, police, tax authority, legal process, or to protect our legal rights.
We may also disclose information to investigate fraud, security incidents, payment disputes, misuse of website, or violation of our terms and conditions.
Yash Electronics may update, modify, or revise this Privacy Policy from time to time.
Any updated Privacy Policy will be posted on this website with the revised “Last Updated” date. Continued use of the website after changes means you accept the updated Privacy Policy.
Customers are advised to review this page periodically.
For any privacy-related question, correction request, data access request, complaint, or concern, please contact:
Yash Electronics
14, Near Bank of Baroda, Kherapati Colony,
Phool Bagh, Lashkar, Gwalior, Madhya Pradesh – 474002
Phone: 092430 00160
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